THE INFORMATION WE SHARE AS colleagues, friends and family members shapes our perception of reality and responsibility. Additionally, every result we create is through communication. We cannot effectively create an extraordinary life or company, until we've established a foundation of solid, open and direct communication. There are both people and systems issues involved in creating an environment where it is the habit, expectation and norm for people to speak with clarity and integrity at all times. Learning how to appropriately speak one's truth is both a state of being and a skill, one that requires learning, practice and reinforcement.