SYSTEMS, INCLUDING THE SYSTEM WE KNOW AS THE HUMAN BEING, that are best at paying attention to the realities of their operating environment, as well as the feedback spontaneously generated by their interaction with that environment, are also best at adapting and thriving. Over time, most human beings and organizations maintain the illusion of continuity and control. We push people out of these dangerous "comfort zones" into the awareness that an honest and direct relationship with reality offers far greater potential for success -- personally and for their families, organizations and communities.