Business Reinvention: One Example A MAJOR BANK'S Technology Services Group needed to consolidate a disjointed infrastructure of technologies and systems into a coherent global network. At the beginning, more than 30,000 detached/independent systems were used throughout the world. Lines of business were not interconnected, and it was estimated that only 10% of the technology was being properly utilized. Employees were resistant to change. Balance Point coordinated a high-speed, targeted intervention. A network of internal teams was established. One hundred senior executives from the bank's various lines of business participated in a three-day off site alignment and planning event. High-level strategic goals were identified, and an action plan for transformation was created. Only two months later, their goals were 95% complete, many beyond projection. During the first fiscal year, operational costs savings amounted to $4,840,400. Projected savings for the following year were nearly $8 million.